Terms & Conditions

Introduction

Welcome to Solard. These Terms & Conditions govern your use of our website and services. By accessing our website, requesting a quote, or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please discontinue use of the website.

Website use

You agree to use this website only for lawful purposes and in a way that does not interfere with the rights or experience of other users. Any unauthorized access, misuse of content, or attempt to disrupt the functionality of the website is strictly prohibited.

Quotes & estimates

All quotes, pricing, and project estimates are provided in good faith and are subject to change after a site inspection, engineering review, or changes to project requirements. A final written agreement will confirm the scope of work and pricing before installation begins.

Products & services

Our services include solar panel installation, battery storage, EV charger installation, roofing solutions, and ongoing maintenance. Availability may vary depending on product supply, location, permitting requirements, and site suitability.

Scheduling & installation

Project schedules are based on availability, permitting, weather conditions, and utility approvals. While we aim to complete every project on time, unexpected delays may occasionally occur due to circumstances beyond our control.

Payments

Payment terms are outlined in your service agreement. Depending on the selected payment option, deposits or milestone payments may be required before installation begins. Any outstanding balances should be paid according to the agreed schedule.

Warranties

Equipment warranties are provided by the respective manufacturers, while workmanship warranties are covered according to your installation agreement. Warranty coverage does not apply to damage caused by misuse, unauthorized modifications, accidents, or natural disasters.

Customer responsibilities

Customers are responsible for providing accurate property information, ensuring safe access to the installation site, and cooperating throughout the project. Delays resulting from restricted site access or incomplete information may affect project timelines.

Intellectual property

All content on this website, including text, graphics, images, logos, icons, and design elements, is the property of Solterra or its licensors. No content may be copied, reproduced, distributed, or modified without prior written permission.

Third-party links

Our website may include links to external websites for your convenience. We are not responsible for the content, security, privacy practices, or availability of any third-party websites and encourage you to review their policies before use.

Limitation of liability

To the fullest extent permitted by law, Solterra shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services. Our total liability shall not exceed the amount paid for the applicable service.

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

Changes to these terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this website. Continued use of the website after updates constitutes acceptance of the revised terms.

Governing law

These Terms & Conditions are governed by the laws of the jurisdiction in which our business operates. Any disputes arising from these terms shall be resolved in accordance with the applicable local laws and regulations.

Contact us

If you have any questions regarding these Terms & Conditions or our services, please contact our team.